Frequently Asked Questions
General questions
Is your site secure?
BrandFroggy uses HTTPS and is secured by SSL certificate. ( see the lock icon in browser bar )
Do you store my credit card details?
No, we do not have access to or store your credit card details. All credit card payments are processed securely through Gumroad.
How does the payment process work?
- Click the buy button.
- Add your email address and credit card details or checkout with PayPal.
- After the payment goes through, you will get a download link screen and also an email sent to your inbox.
What currency are your prices in?
Do you offer product support?
Yes, we offer email support. Email help@wowresumetemplates.com with any questions you have about your resume template. We’ll do our best to get back to you in 24 hours.
How do I contact you guys?
You can get in touch with us via email here on the support page.
Do you offer refunds?
Yes, if you are not completely satisfied with your resume template we offer you a 100% refund. No questions asked. To claim a refund, contact us on the support page.
Do you take PayPal?
Yes, we take PayPal payment. To pay using PayPal just hit the PayPal button on checkout. You will then be taken to the PayPal site to complete your purchase.
Will I get a receipt for my purchase?
Yes. After purchasing your resume template you will get an email. On this email it will give you the option to create a tax invoice for personal or business purposes.
Resume template questions
Does my resume template come with instructions?
Yes, every resume template comes with a .PDF file with instructions on how to get your resume template up and running.
Do the resume templates come with with a cover page?
- Yes, all resume templates come with a cover page.
How do I download and edit my resume template?
- Click the download links in your .PDF file provided.
- Just download the template and edit, it’s that simple!
Do I need to install fonts to edit my resume template?
- No, our resume templates are designed to be opened and edited in Word Doc. Because of this you do not need to install fonts on your machine. Neat right.